After being selected as your National Chief Recruiter for just over two months, I have made it my priority to visit the deckplates of Navy Talent Acquisition Group (NTAG) Portland and NTAG New Orleans. I found our recruiters to be motivated and excited about their new roles in a transformed recruiting environment. "Transformation" is the key to ensure Navy recruiting's continued success.

Transformation inspires us to be a "People-First" organization that leverages talent. This will result in favorable outcomes for our Sailors and applicants. We strive to empower everyone throughout the enterprise, giving everyone the latitude to become dynamic and proactive.

We are improving from a system where Navy Recruiting Command has been a "numbers" driven organization that put results before people.

Navy Recruiting has been extremely successful for almost two decades. However, that continued success is unsustainable. The future of Navy recruiting needs to put an emphasis on our recruiter's quality of life and world-class customer service.

Navy Recruiting is transforming from its current model, into a Four Pillar Concept. The pillar titles are as follows:
> Sourcing (prospecting)
> Sales
> Assessing (processing)
> Onboarding (DEP management)

The Four Pillar Concept allows the Recruiter to be placed on a pillar team that will be the best fit for their particular skill sets, this leads to improved recruiter efficiency and overall world class customer satisfaction.

Some other key pieces to the transformation efforts include:
> Central Classification allows Navy Recruiting to
offer applicants the best job available based on their
qualifications and interests.
> Remote Swear-Ins provide the opportunity for the
applicant to be administered the "Oath of
Enlistment", surrounded by their significant others,
family, friends and co-workers at a place and time
of their own choosing.

These are exciting times for everyone in the Navy recruiting enterprise. We will continue to provide more information and field testimonials of our Transformation efforts in issues to come.

Thank you for all of your hard work and dedication and I look forward to seeing you in the field!

Very Respectfully,
NCCM Franklin Tiongco
National Chief Recruiter


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Navy Recruiting Command - 5722 Integrity Drive, Bldg. 784 - Millington, Tenn. 38054.

Updated March 1, 2017 (kbh)